Unrivaled customer service

Last year we only had one customer service call for every 79,742 pieces delivered.

Due to the high visibility of a front-door media program, we generally receive a small number of calls from households who received media. Regardless of the inquiry or issue, Power Direct’s California-based team handles all calls with professionalism to ensure a prompt and satisfactory result.

Our California-based team promptly responds to all inquiries

A dedicated 800 # and email address is monitored 24 hours a day, 7 days a week
We provide a response to inquiries within two hours of call or email
Power Direct monitors in-house “Opted out” list on daily basis
Addresses of past opt-out requests are entered into iVerify and plotted on delivery maps to show walkers what houses to avoid
Each GPS device has a unique ID which enables us to know which walker delivers to each house for accountability.

Get a Taste

We’ll draw up a free sample campaign with examples of creative, targeting, distribution plans, pricing, and more. Use what we create and take credit at your next meeting.

Let’s Create